Israel Railways

Official Israel Railways website

The challenge: Establishing a flexible information site that meets accessibility regulations, and that gives passengers a variety of information: updated information about various events, general information, business information about stations, including interfacing with the EZ website for information about stations' vicinity, the establishment of a purchasing mechanism, that takes into account passenger profiles and the type of passenger purchase contract. Improvement of the travel planning page - adding the expected train load index while interfacing with Israel Railways' internal BI system and analyzing the data, adding the option of booking reserved seats. Providing service to 65% of users who use mobile devices.

The solution that was implemented: The Pionet Group created a unique and accessible site using the SharePoint system, which provides a comprehensive solution to all the requirements that were defined by Israel Railways, including purchasing tickets, reserving seats, charging the "Rav-Kav" travel card, clearing services and interfaces to internal operating systems. The site's infrastructure, e.g. the tariff engine, also serves other systems, such as Israel Railway suppliers.


Israel Railways

Customers stories


"We've been working with the Pionet Group for several years and through several versions of our website. We are very pleased as with Pionet we are know we are covered for every aspect of the website – both in terms of design - the innovative design abilities of the studio team, who created a very high level website for us in terms of appearance, and technologically – the flexibility the site awards us in terms of content management and design, and the fact that we now have an accessible, responsive website – all in one place. Every one of our demands is always answered professionally and efficiently."

Michal Talmid, Website Manager

Ramat Gan Municipality

"The site addresses the needs of Ramat Gan residents, puts them in the center and was designed to provide residents with end-to-end services, and this was our starting point and why we chose Pionet for the project. The project went smoothly - and within six months we had a live website. We worked together with Pionet's teams in planning the project timetable, in the integration and conversion of the content, and the preparations for the going live. They understood our needs well and acted accordingly, and the results were not long in coming in. Since the end of the project we have received positive responses from the residents about the friendliness of the site, the accessibility of the information and its innovation.
The site is a component of the information systems concept of Ramat Gan's mayor, Israel Zinger: Creating projects for the benefit of the residents, and is a central element in our Smart City Project"
Yaron Yahav, Ramat Gan Municipality CTO

Beit Krinitzi
"The work on creating the website with Pionet was very professional, high quality and courteous.
We are very proud and thankful for the unique and magnificent result that makes the history of the city of Ramat Gan accessible to all"
Idit Kamin Vilozny, Museum Director
Golan Regional Council
"In addition to presenting information about the council and the events in it, it was very important for us to provide those who are interested in living in the Golan Region with all the options available to them. Pionet's team built a solution for us that provides relevant information to anyone interested in the possibility of living in the Golan Heights in an accessible and easy to use manner"
Dalia Amos, Council Spokesperson
Dental Depo

"We underwent a long process of specification and understanding how the products and operations will be presented on the new site with Pionet, and we found a professional team and an attentive ear, and we enjoyed the joint work with the design team. It was important to us that the data from the SAP system and the data from the operations system be properly integrated and that we were able to import the content from our previous site, without having to re-enter the content into the new site. The result is an advanced site, more appropriate for the current era that provides a solution for mobile device users and gives customers a much more successful shopping experience. "
Morel Marom, Site Manager

Israel Football Association
"We finally have a site that meets European standards that is not inferior to any other such site in other countries; on the contrary, we have something to be proud of. IFA's previous site was created over a decade ago and was very heavy, outdated and not accessible or responsive. Thanks to Pionet, today we have an innovative, accessible, responsive website that provides an attractive solution for any fan who is searching for any kind of information about soccer in Israel"
Oren Nizri, IFA CTO
The Western Wall Heritage Foundation
When we set out, we knew what we wanted the site to include, but the end result was far beyond our expectations. We met a professional and creative design team that was attentive to our desires and really understood our target audiences and what was best for them. The possibilities, such as registration for the Bar / Mitzvah, the store, the donation center, the calendar of events, the weekly Torah portion, the cameras - provide our users with a pleasant and friendly experience, in the spirit of this holy site. "
Sarah ki Tov, Site Manager