Israel Electric Company (IEC)

Leading Israel Electric Corporation's digital activity, as part of the digital year at IEC (2018)

The challenge: The Pionet Group is proud to have won the tender to lead the IEC's digital activities. This win reflects the range of abilities of the Pionet Group, which provides 360-degree service in the digital world and provides its customers with a comprehensive solution to all their digital presence needs - from strategy and planning to development, implementation, marketing and ongoing operations, including updates and upgrades as needed.

The solution that was implemented:

The Pionet Group leads IEC's digital activities in a variety of fields:

  • Innovation project at IEC: Creating a renewed strategy and digital vision for the IEC website and digital assets, in close cooperation with an entire range of professional experts at IEC. Preparation of presentations and internal marketing. Once the vision is defined, creating a model and prototype for the new site, decision making assistance - for example, will the site be a marketing/content site or will enable actions?
    Presentation of the prototype to IEC experts, leading to a new digital route, detailed specification of all screens and their design (UI / UX) and the creation of a new website for the company.
  • Android and iOS apps, improving user experience and interface. Ongoing updates and upgrades, development and addition of components and functionality according to the requirements of the professional staff at IEC, and continuous improvement of the look. Here, too, a methodological process of specification and planning is carried out by the UI / UX team, their approval with the client and implementation in the application. The apps were made accessible and the EFS service (Email, Fax, SMS) was added, allowing customers to receive messages on any of these devices or any combination of them.
  • Making all IEC's digital assets accessible.
  • Development on SharePoint of new sites, applications, components, modules and templates, while integrating with the company's internal systems such as ERP systems and more. For any such upgrade - specification, design, development, and implementation are performed.
  • Integration of several technologies - SharePoint, .Net (Dot Net), and pure open source.
  • Smart projects such as: recognizing customers through smart identification, with The challenge being a very detailed segmentation of customers according to a variety of definitions and sectors (business, private, strategic customers, etc.). registration to personal areas via text messages, smart meters, etc.
  • Placement of dedicated UI / UX teams, developers, and QA personnel at the Israel Electric Corporation

 

URL: https://www.iec.co.il

Israel Electric Company (IEC)

Customers stories

iDigital

"We've been working with the Pionet Group for several years and through several versions of our website. We are very pleased as with Pionet we are know we are covered for every aspect of the website – both in terms of design - the innovative design abilities of the studio team, who created a very high level website for us in terms of appearance, and technologically – the flexibility the site awards us in terms of content management and design, and the fact that we now have an accessible, responsive website – all in one place. Every one of our demands is always answered professionally and efficiently."

Michal Talmid, Website Manager

Ramat Gan Municipality

"The site addresses the needs of Ramat Gan residents, puts them in the center and was designed to provide residents with end-to-end services, and this was our starting point and why we chose Pionet for the project. The project went smoothly - and within six months we had a live website. We worked together with Pionet's teams in planning the project timetable, in the integration and conversion of the content, and the preparations for the going live. They understood our needs well and acted accordingly, and the results were not long in coming in. Since the end of the project we have received positive responses from the residents about the friendliness of the site, the accessibility of the information and its innovation.
The site is a component of the information systems concept of Ramat Gan's mayor, Israel Zinger: Creating projects for the benefit of the residents, and is a central element in our Smart City Project"
Yaron Yahav, Ramat Gan Municipality CTO

Golan Regional Council
"In addition to presenting information about the council and the events in it, it was very important for us to provide those who are interested in living in the Golan Region with all the options available to them. Pionet's team built a solution for us that provides relevant information to anyone interested in the possibility of living in the Golan Heights in an accessible and easy to use manner"
Dalia Amos, Council Spokesperson
Ashdod Port Company Ltd.

"The greatest challenge facing the Ashdod Port is the competition with the other ports, and it was very important for us to provide a pleasant experience as well as updated information so that the agents, customs brokers and shipping company representatives will get all the information they need to decide to dock at the port of Ashdod. Pionet created a site that provides updated information and a successful user experience. "
Tomer Shpetz, Webmaster

Dental Depo

"We underwent a long process of specification and understanding how the products and operations will be presented on the new site with Pionet, and we found a professional team and an attentive ear, and we enjoyed the joint work with the design team. It was important to us that the data from the SAP system and the data from the operations system be properly integrated and that we were able to import the content from our previous site, without having to re-enter the content into the new site. The result is an advanced site, more appropriate for the current era that provides a solution for mobile device users and gives customers a much more successful shopping experience. "
Morel Marom, Site Manager

Israel Football Association
"We finally have a site that meets European standards that is not inferior to any other such site in other countries; on the contrary, we have something to be proud of. IFA's previous site was created over a decade ago and was very heavy, outdated and not accessible or responsive. Thanks to Pionet, today we have an innovative, accessible, responsive website that provides an attractive solution for any fan who is searching for any kind of information about soccer in Israel"
Oren Nizri, IFA CTO
 
The Western Wall Heritage Foundation
When we set out, we knew what we wanted the site to include, but the end result was far beyond our expectations. We met a professional and creative design team that was attentive to our desires and really understood our target audiences and what was best for them. The possibilities, such as registration for the Bar / Mitzvah, the store, the donation center, the calendar of events, the weekly Torah portion, the cameras - provide our users with a pleasant and friendly experience, in the spirit of this holy site. "
 
Sarah ki Tov, Site Manager