Leading Israel Electric Corporation's digital activity, as part of the digital year at IEC (2018)
The challenge: The Pionet Group is proud to have won the tender to lead the IEC's digital activities. This win reflects the range of abilities of the Pionet Group, which provides 360-degree service in the digital world and provides its customers with a comprehensive solution to all their digital presence needs - from strategy and planning to development, implementation, marketing and ongoing operations, including updates and upgrades as needed.
The solution that was implemented:
The Pionet Group leads IEC's digital activities in a variety of fields:
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Innovation project at IEC: Creating a renewed strategy and digital vision for the IEC website and digital assets, in close cooperation with an entire range of professional experts at IEC. Preparation of presentations and internal marketing. Once the vision is defined, creating a model and prototype for the new site, decision making assistance - for example, will the site be a marketing/content site or will enable actions?
Presentation of the prototype to IEC experts, leading to a new digital route, detailed specification of all screens and their design (UI / UX) and the creation of a new website for the company.
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Android and iOS apps, improving user experience and interface. Ongoing updates and upgrades, development and addition of components and functionality according to the requirements of the professional staff at IEC, and continuous improvement of the look. Here, too, a methodological process of specification and planning is carried out by the UI / UX team, their approval with the client and implementation in the application. The apps were made accessible and the EFS service (Email, Fax, SMS) was added, allowing customers to receive messages on any of these devices or any combination of them.
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Making all IEC's digital assets accessible.
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Development on SharePoint of new sites, applications, components, modules and templates, while integrating with the company's internal systems such as ERP systems and more. For any such upgrade - specification, design, development, and implementation are performed.
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Integration of several technologies - SharePoint, .Net (Dot Net), and pure open source.
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Smart projects such as: recognizing customers through smart identification, with The challenge being a very detailed segmentation of customers according to a variety of definitions and sectors (business, private, strategic customers, etc.). registration to personal areas via text messages, smart meters, etc.
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Placement of dedicated UI / UX teams, developers, and QA personnel at the Israel Electric Corporation
URL: https://www.iec.co.il